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Redefining Customer Experience in Medicaid

Redefining Customer Experience in Medicaid

Published Date November 20, 2023

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Gainwell: Setting new standards in healthcare to solve decades-long challenges for more than 60 million Medicaid members

Gainwell is leveraging the SAP Enable Now platform in an innovative way. Learn how the solution is supporting employee training and development and elevating customer service.
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Transforming Medicaid: The Unsung Heroes Behind a Better Tomorrow

Listening to team members on the front lines of Medicaid administration and operations is driving human-centered innovation at Gainwell.

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12 days ago
Medicaid Modernization: Aligning Business Strategy with Human Outcomes

Modernization paths may differ by state, but the successful ones share a common characteristic. Determine the best way forward with experience-based insights from Gainwell.

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30 days ago
Harnessing the Value of AI in Health & Human Services: Early Strategies for Long-Term Success

The emergence of generative AI presents both opportunity and risk for public health entities. Implementing these strategies from the start can mitigate these risks and offer long-term benefits.

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2 months ago
The Key to Enhancing Healthcare Delivery for Millions? Transforming Medicaid with Technology

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4 months ago
Gainwell: Setting new standards in healthcare to solve decades-long challenges for more than 60 million Medicaid members

Gainwell is leveraging the SAP Enable Now platform in an innovative way. Learn how the solution is supporting employee training and development and elevating customer service.

Read Article
6 months ago
Transforming Medicaid: The Unsung Heroes Behind a Better Tomorrow

Listening to team members on the front lines of Medicaid administration and operations is driving human-centered innovation at Gainwell.

Read Article
7 months ago
MESC 2023 in Review

Healthtech leaders reflect on a week at the largest Medicaid tech gathering, sharing key insights and shaping the future of public health.

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7 months ago
Prediction of opioid-related outcomes in a Medicaid surgical population: Evidence to guide post-operative opiate therapy and monitoring

Explore how machine learning is helping predict post-surgery opioid outcomes for Medicaid patients. Gainwell supplied deidentified claims data to support safer opioid prescription decisions.

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7 months ago
Predicting Hospital Readmission in Medicaid Patients With Diabetes Using Administrative and Claims Data

Gainwell-enabled research unlocks new potential in diabetes care, supporting predictive solutions to identify high-risk patients, improve outcomes and reduce costly readmissions.

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8 months ago
Early FHIR Adoption: 6 Lessons Learned

Accelerate your interoperability journey with best practices from Gainwell. Subject matter experts share insights at the 2023 Medicaid Enterprise Systems Conference.

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9 months ago
Enabling Digital Access to Medicaid Data: Benefits to Agencies and Members

Transform healthcare for Medicaid members with a mobile solution to manage their health data. Unlock the digital front door to patient-centered care.

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about 1 year ago
Modernizing Medicaid: How technology is readying the new workforce era and improving provider participation + patient access

As states struggle to hire and retain employees, patient care could suffer. Learn modernization strategies to alleviate the burden on state staff and Medicaid providers.

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12 months ago
Enabling a Better Future for All by Embracing Healthcare Interoperability

Going all-in on interoperability will give way to a better, more connected future for states, providers and patients. Discover strategies to eliminate healthcare silos.

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about 1 year ago
Right Place, Right Time: A Unified User Experience

Medicaid recipients expect streamlined experiences in their daily lives. Learn how health and human service stakeholders can embrace digital UX to improve engagement, satisfaction and outcomes.

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about 1 year ago
Innovation Transforms Utilization Management and Healthcare Future

Learn how artificial intelligence (AI) and machine learning (ML) are helping reduce Medicaid administrative costs, informing decision-making and improving health outcomes.

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about 1 year ago
Medicaid Enterprise System Modernization: Debunking 5 Modularity Misconceptions

Gainwell Technologies' experts debunk 5 common misconceptions about Medicaid Enterprise System modularity. Learn how modularity can improve efficiency and reduce costs today.

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6 months ago
Navigating Medicaid Modularity: A Phased Approach to Better Outcomes

Learn the significance of modernizing Medicaid systems and the benefits of a phased modularity approach for improving health and program outcomes.

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over 1 year ago
Medicaid Management: Is Cloud the More Secure Choice?

The pros and cons of cloud have been long debated. Is it the more secure choice for Medicaid management? Find out in this blog from Gainwell Technologies.

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over 1 year ago
We Want You to Help Design the Next Generation of Medicaid Management Systems

Which would you prefer — technology that makes assumptions about your needs or is designed with you? Learn how design thinking is changing Medicaid management.

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over 1 year ago
Preparing Your Workforce for the Unwinding: Five Things to Consider Now

The end of the COVID-19 PHE has states grappling with labor shortages. It’s time to get creative. Read more from Gainwell Technologies.

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over 1 year ago
FHIR: What Compliance Today Means for Healthcare Tomorrow

Checking the box on CMS’ FHIR standard is one thing — committing to interoperability as a culture is what will enable real transformation. Read more from Gainwell.

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